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Roti Connect
Help

How it works.

How ordering, collection and payment work at Roti Connect.

Ordering & cut-off

10:00

Same-day orders close at this time. After cut-off, the next available collection day is shown.

Order up to 7 days ahead. Open days only — closed days are not listed.

Collecting

16:00–18:00

Typical collection window (check your confirmation — this can vary by day).

Slots are 15-minute windows, each with its own capacity. A full slot stops appearing as a choice.

Kraaifontein — collection address is on your confirmation, not on this page.

Payment

EFT before cooking: pay by bank transfer using the reference on your order. Your slot is held for 30 minutes. We start cooking once payment is verified.

Cash on collection: same-day orders only (today only), limited availability. Confirmed once staff accept — payment is due at collection.

Still need help?

Message us on WhatsApp from your order’s own status page — the link is there once you’ve placed an order.

Please don’t place routine orders over WhatsApp.

Read our collection, cancellation & privacy policies →